Monster Scooter Parts Phone Numbers and Emails

Toll-Free Number:

  • (800) 798-0325

Monster Scooter Parts Email:

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Contact Information

Monster Scooter Parts Website:

Monster Scooter Parts Help Center:

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 8:00 pm ET

Saturday: 9:00 am - 6:00 pm ET

Sunday: Closed

More contact details

Monster Scooter Parts Rating Based on 16 Reviews

Rating details

1.9
more details
Product or Service Quality
Price Affordability
Value for money
Customer service

Rating stats

Rating trend

How Good is Monster Scooter Parts's Customer Service?

Carlos H Erw
Carlos H Erw
Feels Satisfied | Dec 28, 2023

I spoke to them about me giving them a good review and not to pay attention to any bad reviews.
Customer service with very kind.

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Lamara Xlm
Lamara Xlm
Feels Satisfied | Nov 07, 2023

I have never had a problem with monster scooter part's it was a shipping issue

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Deontray Ina
Deontray Ina
Feels Satisfied | Mar 02, 2023

I've bought a lot of parts from monster Scooter I'd give them a 10

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Summary of Monster Scooter Parts Customer Service Calls

146 TOTAL
CALLS
00:36 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Monster Scooter Parts?

Request for Information Question:

  • “To check on parts”
  • “Ask about a electric bike seat”
  • “Have questions”

Return/ Replace Question:

  • “I ordered a lift chair replacement remote . When I opened the shipping box, I noticed a VERY strong burnt electrical smell.when I installed the remote, it does not”
  • “Need to return joystick”
  • “I need a replacement part for my walker”

Shipping and Delivery Question:

  • “Wrong part”
  • “Order has not arrived yet I payed 134.99 dollar's and I want to install it”
  • “Shipping”

Payments and Charges Question:

  • “Battery Charger”
  • “Need charger for gogo scooter ok”
  • “I wanted to know do the travel pro have a circuit breaker because it won't charge”

Product/ Service Question:

  • “I brought some batteries for my scooter. They are suppose to last for a year. I had these batteries for 1 month and they stop working”
  • “Need to order a fan”
  • “I need to order a specific part for Say Yeah electric bike model#MH-002 throttle control, the bike is 48 volts 800 wattse”

Activation/ Cancellation Question:

  • “Need to cancel one part”

Account Question:

  • “Cause they took money out of my account and I can't track my part”

Refund Question:

  • “Refund”

Website/ Application Question:

  • “Need parts that I can't find on your website”

Other Question:

  • “Lift chair”
  • “Lost jey”
  • “Drive chair parts”

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