Contact Monster Scooter Parts Customer Service
Monster Scooter Parts Phone Numbers and Emails
Toll-Free Number:
-
(800) 798-0325
Monster Scooter Parts Email:
Monster Scooter Parts Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Monster Scooter Parts Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Monster Scooter Parts is 8007980325.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Monster Scooter Parts may ask you for the following information to identify you as a customer: first and last name, email or order id.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Monster Scooter Parts Customer Service is rated at 2.6 out of 5. Consumers who contact the company are mostly neutral. More commonly used way of contact is by phone.
The best phone number to call Monster Scooter Parts is 8007980325.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Monster Scooter Parts may ask you for the following information to identify you as a customer: first and last name, email or order id.
People call Monster Scooter Parts mainly because of request for information, return/ replace, shipping and delivery.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Monster Scooter Parts is contact@monsterscooterparts.com.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Monster Scooter Parts Website:
Monster Scooter Parts Help Center:
Other Info (opening hours):
Hours:
Monday - Friday: 9:00 am - 8:00 pm ET
Saturday: 9:00 am - 6:00 pm ET
Sunday: Closed
Monster Scooter Parts Customer Service Reviews
After talking to customer service I found out from them I was looking at the same part, their customer service person was extremely helpful, they gave me a different part to look at for my problem.
I made a request for some price help in replacing a part that they claimed would work. I was in their site Saturday and a replacement part made specifically for my scooter was available and i want a replacement with some price help from Monster Scooter Parts, they have had three days to replay with an answer and I have yet to receive one.
Monster Scooter Parts is the worst! Their parts are of terrible quality and always break within a week of use.
The customer service is absolutely horrendous, with rude and unhelpful staff who refuse to resolve any issues. Avoid Monster Scooter Parts at all costs!
How Good is Monster Scooter Parts's Customer Service?
Summary of Monster Scooter Parts Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Monster Scooter Parts?
Request for Information Question:
- “About an order”
- “Parts question”
- “Order status”
Return/ Replace Question:
- “Need a return label.”
- “Start a return”
- “Part returned to company”
Shipping and Delivery Question:
- “I want to make a claim for some electric bike tires that did not arrive in the size I want.”
- “I was sent a wrong part”
- “I cannot get a shipping label for my return”
Payments and Charges Question:
- “Battery Charger”
- “New charger for wheelchair”
- “Trying to find charger for silver star external lift”
Product/ Service Question:
- “Broken steering tightener”
- “My front wheel is broken”
- “Want to order a part”
Refund Question:
- “Refund”
- “Want a refund the battery was leaking acid”
Activation/ Cancellation Question:
- “Need to cancel one part”
Account Question:
- “Cause they took money out of my account and I can't track my part”
Website/ Application Question:
- “Need parts that I can't find on your website”
Other Question:
- “My part”
- “My parts”
- “Joystick”
Compare Monster Scooter Parts To
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